Last updated: 24 October 2026
This policy explains what personal information Golf in England collects when you use www.golfinengland.com, why we collect it, who we share it with and the choices you have. We have kept it as short and plain as we can.
Who we are
Golf in England is run by Golf Tourism England Limited, which is the data controller for the personal information described in this policy.
Golf Tourism England Limited
Belgrave House, 39–43 Monument Hill, Weybridge, Surrey KT13 8RN, United Kingdom
Email: acooke@golftourismengland.com
What we collect
When you contact us. If you use our contact form we collect your name, email address and your message.
When you plan a trip. If you use our Plan Your Trip form we collect your name, email address and phone number, and the details of the trip you are planning: preferred dates, number of golfers and nights, preferred regions, course types, accommodation preferences, handicap range, approximate budget and any notes you add.
When you browse the site. Our web host records technical information such as your IP address, browser type and the pages you request, to keep the site secure and working. With your permission, we also use Google Analytics cookies to understand how visitors use the site. These do not tell us who you are. You can accept or decline them in the cookie banner, and change your mind at any time.
We do not ask for payment details, and we do not knowingly collect sensitive information such as health details. Please do not include these in your messages.
How we use it and why
| What we do | Our lawful basis under UK data protection law |
|---|---|
| Reply to your questions and enquiries | Our legitimate interest in answering people who contact us |
| Pass your trip request to a Golf Tourism England member tour operator so they can contact you with a proposal | Taking steps at your request before you enter into a contract, and our legitimate interest in connecting golfers with suitable operators |
| Keep the website secure and working | Our legitimate interest in running a safe website |
| Measure how the site is used with analytics cookies | Your consent, given through the cookie banner |
We do not send newsletters or marketing emails, and we never sell your personal information.
Who we share it with
- Tour operators. If you send a Plan Your Trip request, we share it with one or more Golf Tourism England member tour operators best placed to help. Once they contact you, they handle your information under their own privacy policy.
- Service providers. Companies that host our website, deliver our email and provide analytics, under contracts that only allow them to use your information on our instructions.
- Where the law requires it. For example, if we are legally obliged to share information with a public authority.
Information sent outside the UK
Some of our service providers and member tour operators are based outside the UK, for example in the European Union or the United States. When your information goes outside the UK, we make sure it is protected, for example by sending it only to countries the UK recognises as having adequate protection, or by using the UK’s approved contract terms.
How long we keep it
- Enquiries and trip requests: up to 2 years after our last contact with you, then deleted.
- Analytics data: 14 months, after which Google deletes it automatically.
- Server logs: kept for a short period by our web host for security purposes.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information
- ask us to restrict how we use it, or object to us using it
- ask us to transfer it to another organisation
- withdraw your consent to analytics cookies at any time
To use any of these rights, email us at the address above. There is normally no charge, and we will reply within one month.
Cookies
Our Cookie Policy explains the cookies we use and how to manage them.
Keeping your information safe
Our site uses an encrypted (HTTPS) connection, and access to enquiries is limited to the people who need it to help you. No system is completely secure, but we take reasonable steps to protect your information.
Children
Golf in England is aimed at adults planning golf trips. We do not knowingly collect information from children under 16.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.